Shipping policy

Shipping Details

Thank you for shopping with Elunara! Below you'll find all the information you need about our shipping policies. If you have any questions, please contact us at support@Elunara.store.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Domestic Shipping (Australia)

Shipping Method Estimated Delivery Cost
Standard Shipping 5–10 business days Calculated at checkout
Express Shipping 2–5 business days Calculated at checkout

International Shipping

We ship worldwide! International delivery times and costs vary by destination.

Region Estimated Delivery Cost
USA, UK, Canada 7–15 business days Calculated at checkout
Asia Pacific 5–12 business days Calculated at checkout
Rest of World 10–20 business days Calculated at checkout

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.

Customs & Duties

For international orders, customs fees, import duties, and taxes may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our shipping fees.

Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact us at support@Elunara.store and we will do our best to assist you in locating your order.

Contact Us

For any shipping-related questions, please reach out to us at support@Elunara.store and we'll get back to you within 1–2 business days.

Last updated: September 2026